Olive Branch Behavior Therapy (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with HIPAA, Virginia state law, and applicable U.S. federal regulations.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email, phone number, date of birth, emergency contact, and insurance information.
- Health Information: Clinical notes, treatment plans, assessments, and other health-related data necessary for therapy.
- Website Information: IP address, browser type, pages visited, and other usage data when you access our website.
2. How We Use Your Information
We use collected information for purposes including, but not limited to:
- Providing and managing therapy services.
- Communicating appointment schedules, updates, or billing information.
- Processing insurance claims and payments.
- Complying with legal and regulatory requirements.
- Improving our website, services, and client experience.
3. How We Protect Your Information
We implement strict safeguards to protect your personal and health information:
- HIPAA-compliant electronic storage systems.
- Secure servers and encrypted communications.
- Limited access to authorized personnel only.
- Regular staff training on privacy and confidentiality practices.
4. Disclosure of Information
We do not share your personal or health information without your consent, except as required by law or ethical obligations, including:
- Risk of Harm: If there is a threat to your safety or others.
- Child Abuse or Neglect: Suspected abuse must be reported to authorities.
- Legal Requirements: Court orders, subpoenas, or other legal mandates.
- Insurance Purposes: Sharing necessary information with your insurance provider for claims processing.
5. Telehealth & Electronic Communications
If you participate in telehealth services, your communications may include video sessions, emails, and electronic documents. We use secure, HIPAA-compliant platforms to minimize risks of unauthorized access.
6. Cookies & Website Tracking
Our website may use cookies or analytics tools to enhance user experience and monitor website performance. No personally identifiable information is collected through these tools without your consent.
7. Your Rights
As a client, you have the right to:
- Access and obtain a copy of your health records.
- Request corrections to your information.
- Request restrictions on certain uses or disclosures of your information.
- Receive a copy of this Privacy Policy at any time.
To exercise these rights, please contact us using the information below.
8. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on our website with a revised 15/08/2025. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Information
If you have questions or concerns about this Privacy Policy or your personal information, please contact:
Olive Branch Behavior Therapy
6399 Little River Turnpike
Alexandria, VA 22312
United States.
This Privacy Policy is designed to be comprehensive, HIPAA-compliant, and client-friendly while protecting your practice legally.